NZRKAGENCY
NZRKAGENCY
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Our solutions

AI that fits
the way you work

Customer conversations, internal operations and digital products. Each engagement begins with a specific process and an agreed outcome.

Illustrative architecture

  1. 01AI Client Service
  2. 02Sales automation
  3. 03Marketing automation
  4. 04CRM and integrations
  5. 05Business operations
  6. 06Web and custom software

01

AI Client Service

One connected system for your customer conversations.

  • AI sales managers, consultants and support
  • Website chat and messaging assistants
  • Voice reception and enquiry handling
  • Booking, qualification and human handoff
  • Shared customer context and business knowledge

Example process

  1. The problem

    Customer enquiries arrive in different channels

  2. What we connect

    Voice, messaging, business knowledge and intake rules

  3. The next step

    Your team receives a request with context and a next action

02

Sales automation

Move enquiries forward and keep the next action clear.

  • Lead collection, qualification and distribution
  • Sales pipeline and deal status tracking
  • Follow-up and repeat customer workflows
  • Tailored commercial proposal preparation
  • Response handling and manager performance reporting

Example process

  1. The problem

    Leads wait without a clear owner

  2. What we connect

    Lead intake, routing, CRM statuses and consent-based follow-up

  3. The next step

    The responsible manager sees the task and conversation history

03

Marketing automation

Connect incoming interest to a useful customer journey.

  • Instagram, Facebook and Messenger enquiry handling
  • Telegram, WhatsApp and Viber flows where platform access permits
  • Lead-source attribution and enquiry routing
  • Consent-based follow-up and reactivation
  • Marketing process integrations and reporting

Example process

  1. The problem

    Interest gets lost between marketing and sales

  2. What we connect

    Approved channels, source tracking and enquiry routing

  3. The next step

    Incoming interest becomes a traceable request

04

CRM and integrations

Bring the tools and customer records into the same process.

  • Website, messaging and social channels connected to CRM
  • AI integrations with CRM and ERP, including Odoo
  • Customer cards, deals and automatic status updates
  • Manager notifications and shared handoff context
  • API integrations with existing business tools

Example process

  1. The problem

    Teams copy customer information between tools

  2. What we connect

    Website, messaging and existing CRM or ERP APIs

  3. The next step

    Records and statuses follow the agreed workflow

05

Business operations

Give repetitive work a reliable, visible process.

  • Spreadsheet and data processing
  • Reports, reminders and internal notifications
  • Document workflows and internal knowledge assistants
  • Connected services and employee workspaces
  • Monitoring, exception handling and operational visibility

Example process

  1. The problem

    Repetitive reports and documents take staff time

  2. What we connect

    Data validation, reporting and exception routing

  3. The next step

    Routine outputs are prepared; exceptions reach a person

06

Web and custom software

Build the digital product your process needs.

  • Landing pages, business websites and online stores
  • Applications, customer portals and internal workspaces
  • Booking interfaces, enquiry forms and calculators
  • Custom AI solutions, CRM/ERP modules and APIs
  • Frontend, backend, infrastructure and technical maintenance

Example process

  1. The problem

    An existing interface does not fit the process

  2. What we connect

    A scoped website, application or internal workspace

  3. The next step

    Customers and staff get the functions the workflow needs

Where it applies

Built for the way your business works

From clinics and local services to logistics and retail. We scope the process before choosing the technology.

Find the process
worth improving

Get an initial assessment from your answers, or explain your task to the team.

NZRK AGENCY

What does your business need?

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